Privacy Policy
Parker Neal Ltd Privacy Policy
Last updated: April 2022, v1.0
Our contact details
Name: Parker Neal Limited
Address: 27 Old Gloucester Street, London, England, WC1N 3AX
E-mail: info@parkerneal.com
General information
Parker Neal Ltd (“we”, “us”, or “our”) is a business advisory and consulting organisation in the field of information security and data governance. This Privacy Policy outlines our commitment to processing any personal data you supply to us, either directly or indirectly, with care in a safe and secure manner and in line with the requirements set out in all applicable laws concerning the protection of personal data.
The type of personal data we collect
- Personal identifiers, contacts and characteristics – for example: your name, email address, company, postal address, telephone number, and any other information that you provide us.
- Client relationship information – for example: services used, financial information, customer feedback.
How we get the personal data and why we have it
- You have contacted us directly via our website and completed a ‘Contact Us’ enquiry form.
- You have contacted us directly via telephone and provided basic contact information.
- You have provided us with additional information about you in the course of us providing services to you or helping to maintain an ongoing customer relationship during the course of delivering our services to you.
We also receive personal data indirectly from the following sources in the following scenarios:
- Our Partner organisations (details of which are available on our website), for the purpose of providing joint services to you.
- Third party data suppliers, for the purpose of proactively issuing promotional material only in a B2B capacity.
- From your website or other publicly available sources such as social media, for the purpose of maintaining good customer relations only in a B2B capacity.
We use the information that you have given us either directly or indirectly in order to provide one-off or ongoing client service engagements to you.
Legal grounds for processing your personal data
We process your personal data on the basis of having a legitimate interest for the purpose of communicating with you as a potential or existing client in the course of establishing or maintaining a business relationship and delivery of our services to you. We have completed a Legitimate Interests Assessment inline with ICO guidance to support our decision for this legal basis.
Who we share your personal data with
We may share this information with our Partner organisations only where you have asked us to in the course of a potential or existing engagement. However, the usual data protection risks associated with sharing are reduced on the basis that such engagements are B2B.
How we store and protect your personal data
- People – are up to date with data privacy awareness and the needs around client confidentiality;
- Process – are in place supported by policies and standards governing how we process data and keep data secure; and
- Technology – is applied to support each stage of the data lifecycle, and includes measures such as firewalls, anti-virus, encryption, mobile device management, cyber threat detection and monitoring etc.
How long we retain your personal data
We retain personal data relating to personal identifiers, contacts and characteristics, and client relationship information for as long as is necessary to fulfil an ongoing relationship with you. Your personal data will be deleted from our core systems upon your request, or 6 years after a relationship has ended or there has been no further contact.
Sending data outside the UK
Personal data we process about you may be transferred to other countries outside of the UK or the European Economic Area (“EEA”). This may be due to an engagement with us or where our third party partners conduct activity.
Such countries may have less or more stringent data protection laws and requirements than we do in the UK. Therefore, we or our permitted third party partners will only transfer personal data to such countries where adequate protections have been deemed to be in place by the European Commission, we have imposed contractual obligations to the recipients of personal data, and / or you have directly consented to the transfer.
Your data protection rights
- Your right of access – You have the right to ask us for copies of your personal data.
- Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete data you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Cookies
A cookie is a small piece of data that a website issues to your computer or mobile device when visited in order to remember information about your use of such website. Please visit our Cookie Policy for more information.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us at info@parkerneal.com
You can also complain to the Information Commissioners Office (“ICO”) if you are unhappy with how we have used your personal data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Changes to this privacy policy
We may make changes to this privacy policy from time to time. We will always provide you with the revision date and version number at the top of this privacy policy. We would encourage you to review this privacy policy every so often to ensure you are up to date on how we protect your privacy.
